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Great businesses attract great people and I’m proud to say that Champion has a great team. But what makes Champion and its team great? What are Champion’s values and are the team happy to share and embrace them?

In February 2007 I started meeting regularly with team members across Champion to explore what makes Champion a truly great business and what values the team display and believe in.

Initially working in small groups and then coming together for an afternoon’s workshop, the expectation had been for them to draw up a list of shared behaviours. But the results proved to be much more impressive and dynamic.

“Champion’s Culture” is a working tool which is used as a benchmark for team behaviour towards one another and Champion clients. What’s more, it is a tool created and developed by the team members themselves.

I would like to thank the team members who took part in this project, made it successful and made the process fun. On a personal note it has given me much pleasure and immense pride to watch the development of the project, experience the enthusiasm of the team and to see the end result.

Ged Cosgrove, Group Managing Director

DO THE RIGHT THING
Because it’s the right thing to do

DEVELOP
We strive for excellence
Improve working methods
No blame culture
Learning environment

MORALE
Challenge
Motivate
Inspire

PRIDE
In your own work
In other team members
Highest standards of performance
Conduct

RESPECT
Mutual
Positive attitude
To and from clients

RESPONSIBILITY
Your own actions
Ownership
Initiative

COMMUNICATION
Talk and listen
Welcome new ideas
Praise and feedback
Encourage
Empower

T.E.A.M.
Recognise strengths
Foster achievements
Share knowledge
Accept mistakes
Strive for excellence

ENJOYABLE ENVIRONMENT
HAPPIER TEAM
AWESOME SERVICE
HAPPIER CLIENTS